TARO SATO
123-456 Gotanda Shinagawa-ku, Tokyo, Japan 141-0000
Home: +81-3-1234-5678 Mobile: +81-80-8765-4321 Email: 123@mail.com
SENIOR LAN ADMINISTRATOR / SYSTEMS ENGINEER
- Certified Novell Engineer with more than 15 years of experience in installing, uploading, troubleshooting, configuring and supporting network operating systems, headwear, software, servers, desktops, and a wide variety of computer peripherals.
- Highly proficient at establishing user accounts, implementing network security protocols, installing and supporting backup strategies, and planning/executing disaster recovery solutions.
- Excellent troubleshooting skills; tenaciously committed to the through resolution of technical issues.
- Exceptional ability to grasp and master new technology quickly and easily
- Strong communicator; able to interact effectively and positively with individuals of all technical abilities.
TECHNICAL CRITIFICATIONS
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PROFESSIONAL EXPERIENCE
ABC Corp. New York, USA 2000-2004
Start-up IT consulting firm offering high-end technology solutions to Fortune 1000 clients
Systems Engineer/Technical Consultant
Provide Netware operating systems support, file sever installation, troubleshooting, and technical consultation to client companies with complex networking environments. Consult with clients to determine the optimal application of technology solutions to meet their current and future IT needs.
- Participated in the application of security policy standards to NetWare and NT servers at a leading New England financial institution to ensure their compliance for an upcoming FDIC audit.
- Planned, coordinated and implemented the relocation of 20 NT and NetWare servers to a new location over two weekends for a major New England Medical facility with zero loss in user productivity.
- Led the effort to upgrade 20 laptops from Compaq to Dell at a local New England medical center. Migrated user-specific data, mail, and software applications to the new laptops. Instructed users on VPN login, network access, and e-mail retrieval procedures.
DEF Technologies New York, USA 1996-2000
National Professional Services firm providing Help Desk Support and Field Service Engineering to Fortune 1000 client companies.
System Engineer
Provided on-site technical support and network administration for clients, including installations, maintenance, and stabilized, troubleshooting, and support for servers, fiber optics, printers, software applications, and workstations.
- Managed the upgrade of a NetWare 3.12 server to 4.1for a global securities and lending firm. Administered and stabilized all other servers and developed and implemented data backup solutions.
- Installed 18 new servers and migrated all user-specific data to increase a client's network user storage space from 10MB to 200MB per user. Replaced 11 aging NetWare 4.11 servers, increasing total storage to 3.6 TB.
- Instrumental in the remediation of 12,000 desktops to ensure Y2K compliance for a New England financial institution. Provided technical support for hardware, DOS, Windows 3x and 95, and Y2K software.
ZYX Inc. Los Angeles, USA 1992-1996
Consulting firm specializing in Novell Networks and computer support for small businesses
Network Engineer (1993-1996) Lead Technician (1992-1993)
Provided network systems administration for client Novell networks, including installations, troubleshooting, configuration, upgrades, support, and maintenance. Administered disaster recovery plans.
- Installed and configured NetWare 3.12 server supporting 40 users for a client divesting from its corporate headquarters. Migrated user and corporate data, created login scripts and maintained desktops.
- Provided technical support and on-site preventive maintenance of computer hardware and peripherals for client companies.
EDUCATION
Associated Technical institute, Tokyo, Japan- Certificate in Electronics and Computer Technology
TECHNICAL CERTIFICATIONS
Certified Novell Engineer, CNE5
Certified Novell Engineer, Internet Ware
Certified Novell Administrator, CNA5
Certified Novell Administrator, Internet Ware
Microsoft Certified System Engineer, MCSE 2000
Microsoft Certified Professional, MCP (in progress)
