Taro Heisei
1234 Gotanda Shinagawa-ku Tokyo, Japan 141-0000
+81-80-8765-4321 mail@mail.com
Profile |
Computer Operations Professional
-
Skilled technical professional with 6 years of computer operations experience in mainframe system, as well as leading and training staff.
-
Desktop support includes installation and troubleshooting of PC hardware, operating systems and software applications.
-
Recognized by management for dedications, strong service orientation and consistent record of quality performance.
|
Technical
Skills |
Hardware/operating systems: IBM 3083 and ES/9000;IBM 3880 disk drives;IBM 3203 printers;IBM-PC compatibles;Windows97,2000 and XP
Software:MVS, JES2, IDMS, CICS, PANVALET, TSO, DOS, MS Office
Programing languages: JCL. COBOL |
Experience |
ABC INDUSTRIES, Tokyo, Japan 2000 to present
Computer Operator (2008 to present)
Promoted to computer operator in Information Systems with oversight of 3 other operators on IBM ES/9000 mainframe system, using MVS, JES2, IDM, CICS, PANVALET and TSO. Generate timely reports to all departments; perform daily and weekly system backups.
- Provided first-level technical support to internal users and monitor hardware to ensure effective operations.
- Selected to lead a continuous improvement team to enhance computer operations efficiency.
- Train and develop new operators in system procedures and processed.
- Support users on PC hardware, operating systems(Windows XP) and software (MS Office Products) installation and troubleshooting.
Tape Librarian (2000 to 2008)
- Monitored and filed tape media for midrange operations; scanned tape for vaulting.
- Assisted with disaster recovery and media handling for backup/recovery operations.
- Maintained up-to-date documentation of tape and library operations.
- Supported customer request for off-site storage or other needs.
|
Education |
Certificate in Computer Technology/Programing,2000
ABC Community College, Tokyo, Japan |
