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TARO SATO

123-456 Gotanda Shinagawa-ku, Tokyo, Japan 141-0000

Home: +81-3-1234-5678 Mobile: +81-80-8765-4321 Email: 123@mail.com

 

SENIOR LAN ADMINISTRATOR / SYSTEMS ENGINEER

  • Certified Novell Engineer with more than 15 years of experience in installing, uploading, troubleshooting, configuring and supporting network operating systems, headwear, software, servers, desktops, and a wide variety of computer peripherals.
  • Highly proficient at establishing user accounts, implementing network security protocols, installing and supporting backup strategies, and planning/executing disaster recovery solutions.
  • Excellent troubleshooting skills; tenaciously committed to the through resolution of technical issues.
  • Exceptional ability to grasp and master new technology quickly and easily
  • Strong communicator; able to interact effectively and positively with individuals of all technical abilities.

 

TECHNICAL CRITIFICATIONS

  • Novell Netware 3.1x, 4.1x, 5x
  • TCP/IP, IP X
  • IBM OS/ 2.2x and 3.
  • BackupExec/Arcserve Administrator
  • Lotus Notes ・Microsoft Visio
  • Microsoft Windows NT 4.0, 2000, XP
  • Microsoft Windows 95, 98, ME, XP
  • Microsoft Office 4, XP
  • Microsoft Exchange/Outlook/Express

 

PROFESSIONAL EXPERIENCE

ABC Corp. New York, USA   2000-2004

Start-up IT consulting firm offering high-end technology solutions to Fortune 1000 clients

Systems Engineer/Technical Consultant

Provide Netware operating systems support, file sever installation, troubleshooting, and technical consultation to client companies with complex networking environments. Consult with clients to determine the optimal application of technology solutions to meet their current and future IT needs.

  • Participated in the application of security policy standards to NetWare and NT servers at a leading New England financial institution to ensure their compliance for an upcoming FDIC audit.
  • Planned, coordinated and implemented the relocation of 20 NT and NetWare servers to a new location over two weekends for a major New England Medical facility with zero loss in user productivity.
  • Led the effort to upgrade 20 laptops from Compaq to Dell at a local New England medical center. Migrated user-specific data, mail, and software applications to the new laptops. Instructed users on VPN login, network access, and e-mail retrieval procedures.

 

DEF Technologies New York, USA   1996-2000

National Professional Services firm providing Help Desk Support and Field Service Engineering to Fortune 1000 client companies.

System Engineer

Provided on-site technical support and network administration for clients, including installations, maintenance, and stabilized, troubleshooting, and support for servers, fiber optics, printers, software applications, and workstations.

  • Managed the upgrade of a NetWare 3.12 server to 4.1for a global securities and lending firm. Administered and stabilized all other servers and developed and implemented data backup solutions.
  • Installed 18 new servers and migrated all user-specific data to increase a client's network user storage space from 10MB to 200MB per user. Replaced 11 aging NetWare 4.11 servers, increasing total storage to 3.6 TB.
  • Instrumental in the remediation of 12,000 desktops to ensure Y2K compliance for a New England financial institution. Provided technical support for hardware, DOS, Windows 3x and 95, and Y2K software.

 

ZYX Inc. Los Angeles, USA   1992-1996

Consulting firm specializing in Novell Networks and computer support for small businesses

Network Engineer (1993-1996) Lead Technician (1992-1993)

Provided network systems administration for client Novell networks, including installations, troubleshooting, configuration, upgrades, support, and maintenance. Administered disaster recovery plans.

  • Installed and configured NetWare 3.12 server supporting 40 users for a client divesting from its corporate headquarters. Migrated user and corporate data, created login scripts and maintained desktops.
  • Provided technical support and on-site preventive maintenance of computer hardware and peripherals for client companies.

 

EDUCATION

Associated Technical institute, Tokyo, Japan- Certificate in Electronics and Computer Technology

 

TECHNICAL CERTIFICATIONS

Certified Novell Engineer, CNE5

Certified Novell Engineer, Internet Ware

Certified Novell Administrator, CNA5

Certified Novell Administrator, Internet Ware

Microsoft Certified System Engineer, MCSE 2000

Microsoft Certified Professional, MCP (in progress)